Contact Us

Our team is always glad to hear from readers. This site explains how non GamStop casinos differ from UKGC-licensed sites on sign-up, deposit limits, verification checks, payment methods, game libraries and bonus terms. If something on these pages helped you, confused you or looks out of date, we would like to know.

How to reach us

The simplest route is email: [email protected]. A short message is fine. If you are writing about a specific page, include its address or title so we can find the passage quickly.

What we can help with

• Corrections: a withdrawal method that has been dropped, a wagering requirement that has changed, or a licence detail that no longer matches a brand's own published information.
• Feedback: sections that felt too technical, too thin or hard to follow, and topics you would like explained in more depth.
• General site questions: how our pages are put together, where brand details come from, or how to use the site.

Every factual claim on the site should be traceable to a brand's own data or to the rules that apply to it, so a well-sourced correction is especially useful to us.

What we cannot do

We are an independent information site, not a casino or a payment service. We have no access to anyone's player account and cannot see balances, approve or chase withdrawals, reverse deposits, lift restrictions or resolve verification disputes. For anything involving your money or your account, please contact the casino's own customer support team directly, as only the operator can act on it.

When to expect a reply

We read every message and usually answer within a few working days. Corrections that affect accuracy are prioritised, so a reply on general questions may take a little longer during busy periods.

Your information

Anything you send is used only to deal with your message, as set out in our privacy policy, and is never shared with casino operators.

This site is for adults aged 18 and over only. If gambling is causing you concern, free and confidential support is available from GamCare and BeGambleAware.